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Terms and Conditions

Last Updated: January 2025

1. Introduction

Welcome to SmartMealSaver. These Terms and Conditions ("Terms") govern your use of our food comparison and meal planning platform. By accessing or using SmartMealSaver, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the service.

2. About SmartMealSaver

SmartMealSaver is a food technology platform that helps users compare prices between grocery stores and takeaway services, provides AI-powered meal recommendations, and connects users with "Food Buddies" for shared cooking and ordering experiences.

3. Vendor Partnership Terms

3.1 Partnership Agreement

As a food vendor partnering with SmartMealSaver, you agree to:

  • Provide accurate, up-to-date pricing information for your products and services
  • Maintain the quality and availability of products as advertised on our platform
  • Honor all prices and promotions displayed through SmartMealSaver
  • Respond promptly to customer inquiries and orders placed through our platform
  • Comply with all applicable food safety regulations and standards

3.2 Commission Structure

SmartMealSaver operates on an affiliate commission model. Vendors agree to pay a commission on sales generated through our platform. Commission rates are agreed upon in a separate Vendor Agreement and may vary based on product category and partnership tier.

3.3 Price Accuracy

Vendors are responsible for maintaining accurate pricing information. Any discrepancies between displayed prices and actual prices must be reported immediately. SmartMealSaver reserves the right to remove vendors who consistently provide inaccurate pricing information.

3.4 Product Listings

Vendors grant SmartMealSaver permission to:

  • Display product information, images, and pricing on our platform
  • Use vendor branding and logos for promotional purposes
  • Share anonymized sales data for platform improvement

4. User Terms

4.1 Account Registration

Users must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Price Comparisons

While we strive for accuracy, SmartMealSaver provides price comparisons for informational purposes. Final prices may vary based on location, time, and vendor policies. Users should verify prices directly with vendors before making purchases.

4.3 Food Buddy Feature

When using the Food Buddy feature to cook or order together:

  • Users are responsible for coordinating with their Food Buddies
  • Payment splitting is facilitated through the platform, but users are ultimately responsible for their share
  • SmartMealSaver is not liable for disputes between Food Buddies

5. AI Recommendations

Our AI-powered recommendations are based on algorithms that consider your preferences, budget, and dietary requirements. These recommendations are suggestions only and do not constitute professional dietary or nutritional advice. Always consult with healthcare professionals for specific dietary needs.

6. Payment Terms

6.1 User Payments

Payments for orders placed through SmartMealSaver are processed securely. Users agree to provide valid payment information and authorize charges for purchases made through the platform.

6.2 Vendor Payments

Vendor payouts are processed according to the schedule outlined in the Vendor Agreement, typically within 14-30 days of order completion.

7. Intellectual Property

All content on SmartMealSaver, including logos, text, graphics, and software, is the property of SmartMealSaver or its licensors. Vendors retain ownership of their product information and branding but grant SmartMealSaver a license to use this content on our platform.

8. Limitation of Liability

SmartMealSaver acts as an intermediary platform connecting users with vendors. We are not responsible for:

  • The quality, safety, or accuracy of vendor products or services
  • Delivery delays or issues
  • Price discrepancies between displayed and actual prices
  • Disputes between users and vendors

Our liability is limited to the commission fees we receive from transactions.

9. Data Privacy

Your use of SmartMealSaver is also governed by our Privacy Policy. We collect and process data as described in our Privacy Policy to provide and improve our services.

10. Termination

10.1 User Termination

Users may terminate their account at any time. SmartMealSaver reserves the right to suspend or terminate accounts that violate these Terms.

10.2 Vendor Termination

Either party may terminate the vendor partnership with 30 days written notice. SmartMealSaver may terminate immediately for violations of these Terms or Vendor Agreement.

11. Changes to Terms

SmartMealSaver reserves the right to modify these Terms at any time. Material changes will be communicated to users and vendors via email or platform notification. Continued use of the service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

For questions about these Terms, please contact us through the Contact Us form on our website or email: legal@smartmealsaver.com

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